Return & Refund Policy
Last updated: October 13, 2026
30-Day Returns
Not satisfied with your purchase? You can return it within 30 days of delivery for a refund.
How to Return an Item
- Email us at losiusstanley355@gmail.com within 30 days of delivery with your order number and the reason for the return.
- We will reply with return instructions and the return address.
- Send the item back as described in our instructions. Please keep your proof of postage.
Refunds
Once we receive and check your return, we will refund the purchase price to your original payment method. Refunds are usually processed within 14 days of us receiving the item, and your bank may need additional time to show the refund.
Right of Withdrawal for Customers in the EU, EEA and UK
If you live in the European Union, the European Economic Area or the United Kingdom, you have the legal right to withdraw from your purchase within 14 days of receiving your goods, without giving a reason. Our 30-day return window gives you more time than this legal minimum. To withdraw, contact us at the email address above, and we will refund you within 14 days of receiving the goods back or proof that you have sent them back.
Damaged or Incorrect Items
If your item arrives damaged, defective or different from what you ordered, please email us with your order number and photos so we can resolve it quickly.
Contact Us
STAVA
Email: losiusstanley355@gmail.com
Phone: +1 754-547-8742
497 NW 42nd St, Apt 1, Oakland Park FL 33309, United States